FAQ

 

Shipping and Delivery

How long does delivery take? 
We typically deliver within 7–14 business days depending on your location. For more details, check our Shipping Policy.

How much does shipping cost? 
When you shop at CDF you don't have to worry about fees and extra costs, we  don't charge you any extra fees for shipping. This means the shipping is free on all products. 

Can I track my order? 
Yes, you’ll receive a tracking number once your order has been shipped.

Is it possible to track on your website? 
Yes, navigate to the sidebar menu to find the option "Tracking". While in there you just type in your tracking number and track your order.

Do you ship internationally?
Yes, we offer international shipping to selected countries.

 

Returns

Can I return a product? 
Yes, we accept returns within 14 days of delivery. Please read our Return and Refund Policy for full details.

How do I make a return? 
Contact us at coredynamicfitness@gmail.com to request a return form and instructions.

Are there any fees for returns? 
Return shipping costs are free for the customer regardless of the reason for the return.

What if I receive a damaged product? 
Please contact us immediately with photos of the product, and we’ll arrange a replacement or refund.

 

Product Information

Are your products high quality? 
Yes, we only sell gym and fitness equipment from trusted brands and suppliers.

Are your products suitable for beginners?
Yes, we offer equipment for all fitness levels, from beginners to advanced users.

Do you offer commercial gym gear? 
Yes, many of our products are designed for commercial use. Check the product details for specifics.

 

Payments

What payment methods do you accept? 
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, and Klarna.

Can I pay in installments? 
Yes, we offer installment payment options through Klarna.

Are my payments secure? 
Absolutely. We use encrypted payment systems to ensure your information is safe.

 

Customer Support

How can I contact you? 
You can reach us directly via email at coredynamicfitness@gmail.com or through our contact form.

How long is the response time? 
It will take between 24-48 hours to get your answer. Note that we won't respond under weekends.

 

Popular Questions

What are the benefits of your fitness equipment? 
Our equipment is designed to enhance your workouts, improve performance, and ensure durability.

Can I use your equipment outdoors? 
While most products are intended for indoor use, some are suitable for outdoor use. Check the product description for more information.

What if I need help creating a workout plan? 
We provide basic workout tips on our blog. For professional plans, consult a certified trainer.